About US

 

 

PNS Holdings LLC is a Service Disabled Veteran Owned and Operated wholesale distributor of high quality office furniture.

We pride ourselves on excellent customer service pre and after sale. We strive to deliver you a wide selection of quality products at unbeatable prices. Some of our clients include Department Of Defense, Veteran's Affairs Department, the State Department, FEMA as well as other State and Federal agencies. 

Our manufacturing processes, pre and post production product testing, and the quality of the raw materials used in production, are BIFMA and SGS certified; which is why we firmly stand behind every piece we sell, to our clients. Our products come with a 10-year limited warranty. 

PNS Holdings LLC designs and owns the Alt3rChair™, the Alt3rDesk™, and the Alt3rMount™ brands. We hope these brands help you transform your work place and Alter the Way You Work!

 

 

 

PRODUCT WARRANTY

We want to give you the best sit and sit-stand experience possible. We stand behind our products 100%.

ALT3R-Desks and ALT3R-Mounts come with a limited, ten-year product warranty from the date of purchase through us.

ALT3R-Chairs come with a limited, five-year product warranty from the date of purchase through us.

Customers who have issues with their product should initially call us to have the return shipment arranged. 

LIMITED WARRANTY

Warranty Replacements: Any failure from normal usage will be replaced free of charge and PNS Holdings LLC will return the product to you directly at our cost. A failure is a mechanical breakdown of or defect in the unit that affects the user's ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, replacements and return shipping will be at the customer’s expense. No refunds are available after the initial 30-day risk free period.

Warranty Returns: Any returns outside of the initial 30-day guarantee window, but before the 1-year product warranty window, require customers to pay the freight costs to send the product(s) back to our warehouse.

ITEMS DAMAGED IN TRANSIT

Items damaged in transit may be returned or replaced. We may ask for photographic or video evidence for our records.

 

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copyright and trademark policy

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of PNS Holdings LLC. Copyright © 2017, ALL RIGHTS RESERVED.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.

All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


payment methods

For US Customers: We accept the following credit cards: Visa, MasterCard, American Express and Discover. We also accept ApplePay

MONEY ORDERS, CASHIER'S CHECKS, COMPANY CHECKS, AND PERSONAL CHECKS

We do not accept money orders, cashier’s checks, personal checks, or company checks. All payments need to be made by credit or debit card.

LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. PNS Holdings LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

OUT-OF-STOCK PRODUCTS

Items that are not available are clearly marked on our website. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. Should you wish to cancel your order, please call our customer service team at (646) 945-9099. If the item has shipped, once it is rerouted back to our warehouse and we verify receipt you will be issued a full refund. This usually takes a few days.


Privacy Policy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the PNSHoldingsLLC.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. See our Privacy Policy for more details.

USE OF COOKIES

VARIDESK.com uses cookies. Cookies allow you the ability to use features like the shopping cart, and also helps to personalize your experience by remembering preferences or parts of the website you’ve visited. We also use cookies to help us measure the effectiveness of our advertising and website, as well as helping to provide additional insight about user behavior so we can improve our advertising and communication.

Cookies are simple to disable. In Safari, go to “Preferences”, and then go to the Privacy pane and choose “block cookies.” In Internet Explorer, go to “tools”, then “internet options.” On the Privacy tab, under settings, move the slider to the top to block all cookies. In Chrome, touch the Chrome menu and go to “Settings”. In the “Advanced” section, click “Site settings” or “Content Settings”. Deselect “Cookies”. In Firefox, click the menu button and choose “Preferences”. Select the Privacy panel, and under “History”, change the drop down to “Firefox will: Use custom settings for history”. Under “Accept cookies from site”, select Never.

Please note that if you disable cookies in your browser, you may not be able to use PNSHoldingsLLC.com to it’s fullest, and it may affect your ability to use other popular websites as well.

The cookies used on our websites have been categorized based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our website:

Category 1 – Strictly Necessary Cookies:
These cookies are essential to enable you to browse the website and use these features. Without these cookies, your shopping cart would not work.

Category 2 – Performance Cookies:
These cookies collect information about how you use our websites. This data is used to optimize our websites to enhance the user experience. These cookies do not collect any personally identifiable information like name, address, phone number or financial information. This information is collected in aggregate.

Category 3 – Functionality Cookies:
These cookies remember choices you make while browsing, and give us the ability to serve relevant messages to our site visitors whether they’re on our website or on websites that we advertise on. These cookies do not collect any personally identifiable information like name, address, phone number or financial information. This information is collected in aggregate.

We also use 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, including on the Google Content Network (GCN). We respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing systems.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to the VARIDESK.com website. This allows us to market our products and services to those who have shown interest in our service.

 

OPT-OUT

If you do not wish to participate in Google AdWords Remarketing, you can opt out by visiting google.com/ads/preferences

You can also opt out of any third-party vendor's use of cookies by visiting networkadvertising.org/choices

PRIVACY ON OTHER WEB SITES

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

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Shipping policies

PNS Holdings LLC pricing does not include shipping charges!

If you're shipping to the lower 48 states you will be charged the FedEx or UPS posted rate. For orders shipping to Puerto Rico, please give us a call at (646) 945 - 9099.

Shipping times are only estimates and are not guaranteed. We cannot control occasional inventory shortages, shipping carrier delays, customs delays, weather delays, and other factors that can delay your shipment. However, we will do our best to get your order out to you as soon as possible.


Customer Service Hours

We want you to contact us when you have issues, problems or feedback! Please note our customer service is available Monday through Friday, except on holidays or otherwise noted. Specific area hours are below:

United States: 7 a.m. – 7 p.m. (EST)


TYPOGRAPHICAL ERRORS & Other conditions

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, PNS Holdings LLC. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. PNS Holdings LLC. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, PNS Holdings LLC. shall immediately issue a credit to your credit card account in the amount of the incorrect price.

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether PNS Holdings LLC signs them or not.

We reserve the right to make changes to this site and these Conditions at any time.

 

Contact Us

To learn more about our product offerings or to have a PNS Holdings staff contact you directly, you may fill out the contact form below. We look forward to our future cooperation.

 
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Our Office

100 Starboard Side LN

Webster NY 14580

+1(646)945-9099